Housing and Homelessness Support in Ballarat

Under the Opening Doors Framework, Ballarat has a single-entry point for accessing homelessness and housing services. UnitingCare Ballarat is the entry point for Ballarat, backed by a network of local services that share support, housing and brokerage resources and communicate with one another quickly and efficiently.

If you are homeless or have a housing crisis, contact the UnitingCare Housing Program on 5332 1286 or:

You can drop-in without an appointment at 105 Dana Street and they will arrange a meeting with a housing worker or:

Telephone the state-wide Homeless Crisis Response number 1800 825 955, Monday to Friday 9am to 5pm - this number will direct you to your nearest homelessness service. After business hours, your call will be directed to the St. Kilda Crisis Centre.

Housing Needs

Housing affordability across the country has declined significantly in recent years leading to: increases in housing stress for home buyers and renters; large social housing waiting lists; and, growing levels of homelessness locally as demand for housing services significantly exceeds supply.

Homelessness and housing affordability are complex issues for which there is no easy fix.  To determine our role in addressing this issue, Council has utilised resources to both consult with the housing sector, as well as undertake research into current and future housing need and best practice approaches by local government.  The production of four  background documents informed Council’s approach: 

The Council Plan commits the City of Ballarat to playing a role in addressing housing need.  Specifically, over the next twelve months this includes developing linkages to the Ballarat Strategy and Municipal Strategic Statement to ensure planning system measures facilitate efficient housing markets and affordable housing supply.  Council has also made a commitment to work in partnership with housing organisations and other relevant stakeholders to facilitate provision of social housing in the Ballarat municipality. 

As a next step in this process, Council is convening a workshop session in August,Facilitating affordable housing in Ballarat:  A partnership approach.Rather than operate as a public forum, this event will be by invitation only, specifically targeting key representatives from social housing provider organisations and housing associations, local business representatives, Councillors and Council’s leadership team.

Once the feasibility of forthcoming suggested partnership initiatives has been investigated, submissions will be sought from housing sector stakeholders and the wider Ballarat community.

For further information please contact Nicole Wiseman, Social Planning Officer via email nicolewiseman@ballarat.vic.gov.au or telephone 5320 5174.